One more OT: Delta commiseration/complaint thread

I feel your pain. The time I got screwed over by Delta I refused to stay the night in the airport so I rented a car and drove 6+ hours home in a snow storm at midnight that had completely drifted over a lane in Gaylord only to find the bridge closed to larger vehicles. Once across the bridge I found that US2 was closed. At this point I found a detour around the closed road and finally made it home an hour and a half later.

We get to the runway and the pilot tells us our right engine isn't working so they try maintenance for 1.5 hours, then send us back to the terminal. Cancel the flight and we were stuck for 8 hours there. Then 1.5 hour delay on flight to Atlanta. Land in Atlanta and sit waiting for a gate for 2 hours. Then they send us to Chicago where the flight was delayed an hour. Then get to Cincinnati with no bags.... Shitty shitdick of a travel day.

No using airplanes until we beat MSU and OSU.

Fairly regularly and empathize with everyone that got stuck yesterday and today. I'm traveling tomorrow but on American and on direct flight so should be ok

Say hi to my ex-wife who is also stranded there.

We thought our days were bad? Think about some of the Delta employees.

How many of them were yelled/screamed at, called incompetent, and blamed for something they had zero control over?

Flew Delta GSO DTW last night. It was delayed leaving waiting on plane from Detroit, yet made up time in the air.
Then Delta DTW CWA and it was on time leaving for Wausau.
Felt for those who were cancelled and or delayed yesterday. I know what the floor at the airport (Detroit Metro) feels like.
Most heightened senses nights sleep ever ...

It's funny. I flew from New Orleans to DTW on Delta Sunday afternoon--just a few hours before the computer fiasco. There was a 3 hour security line for every single airline except delta. I waited all of 0 minutes, and it was glorious.

Even though I got my flight switched out of ATL yesterday to today, I arrived with my four year old to a scene more reminiscent of my Peace Corps travel days; no flight crew, everyone crowding around, no one seeming to know anything. The only reason I got on (even with a reserved seat) was bc of my status. Per other people's comments, some heads need to roll in the CIOs department; inexcusable to not have a backup system

Was flying out of DTW yesterday.  Lots of people lined up for missed flights.  Tried to get on an early flight to NYC (there were open seats and I had only carry on), but they would only put me on the flight if I paid $50 extra dollars per passenger(!).  I tried to explain that with all the chaos, it probably makes more sense to put me (and my family) on to clear room for later flights.  And to charge us $50 per person when there are plenty of open seats, and when Delta was gettting national press about a major screw-up, seemed not to be a great idea.  The gate agent was having none of it.  Sure enough - a later flight to NYC was cancelled and my flght was delayed 7 hours.  Lots of angry people.  Dumb gate agent.  

and Delta is BY FAR the best airline out there,,Its rare for them to have this kind of glitch but as we all know we live in a technology era and this is  bound to happen..My pet peeve is when there is a mechanical situation and people are bitching..Would you rather fly on a broken plane I ask them?

Airlines will have "interline agreements" with each other, where one carrier can (relatively cheaply) buy tickets on another carrier at the last second to accomodate travelers when things go bad (cancellations, weather, et cetera).  Nearly all the non-low cost carriers have these agreements.  Ultimately, these agreements serve the passenger.

Well, last fall --- Delta RATHER LOUDLY publicized that they were dropping their interline agreement with AA.  Delta's press release was nothing but patting themselves on the back: "our operational performance is considerably better than our peers, American was sending re-acommodations to us at a 5:1 pace vs. the other way, blah blah blah."

The public and arrogant manner in which Delta did that was a little over-the-top.  The rest of the industry no doubt loved yesterday.

Delta does seem to be better lately, but I'm a Southwest convert and zealot and SWA is my first choice when traveling. They may be low cost, but they have maintained treating their customers like customers. Just their differences in policies (no bag fees, fares applicable to another flight if you cancel without charge, etc.) would be enough if they didn't regularly have cheaper flights. I've never been disappointed by SWA, but even if I was, they've built up a lot of goodwill.

And just so you don't think I'm solely about low cost, my motto for air travel is, "Friends don't let friends fly Spirit."

I feel your pain. Couple years ago it took us 3 days to get from Seattle to Vermont, and when we got there, they had lost our luggage. Got it to us the day before we left for Detroit. And the flight to Detroit was cancelled. And then they canccelled our flight home.

Two of my Delta planes in the past have had mechanical issues. I get onto the plane and the plane gets to the runway (both times) only to wait on the runway for an hour because of hydraulic malfunctions with the landing gear. Glad I didn't take off. Of course the planes went back to the terminal and I was delayed 5-6 hours on each occasion. Also numerous other issues with their service or plane scheduling. Never have flown Delta again.

This is the same thing that happened to Southwest a few weeks ago. I can understand weather and mechanical issues, but grounding an airline to a halt because of a computer glitch is one of the dumbest things I've ever heard...

Flew from London to Detroit yesterday with my 8 year old son for our annual holiday with the 'spoil him to death' Grandmother and Auntie.

The delay out of Heathrow and the lack of communication by the Delta staff (I had to tell the agent at their service desk about the worldwide problem after checking the BBC on my mobile...she seemed geniunely oblivious) combined with the stakes (oh the look on his face when it looked like the flight might be cancelled) made for a highly stressful day...

I'm on the couch today in deep recovery...he, of course, is fine and in full Christmas in August mode. 

I got yelled at by my boss today. he says I spend top much time on my phone. he's right. I don't know how many times I've deleted the mgoblog app...it aways seems t reappear somehow!

Flying Delta, currently stuck in San Antonio with zero explanation other than 'delayed'